Responsible Gaming
Gaming Should Be Entertainment
Live dealer casino gaming should be enjoyed as a form of entertainment only. It is not a way to earn money or solve financial problems. Like any entertainment activity, it involves risk and should never be seen as an investment or income source.
Please gamble responsibly and only with money you can afford to lose.
Age Verification
You must be at least 18 years old (or the legal gambling age in your jurisdiction) to participate in online casino gaming in New Zealand. It is illegal for anyone under this age to gamble online.
We are committed to preventing underage gambling. If you are under 18, please do not access casino platforms.
Warning Signs of Problem Gambling
If you experience any of the following, you may be developing a gambling problem:
- Chasing losses by gambling more to recover money lost
- Gambling with money intended for essential expenses (rent, bills, food)
- Hiding your gambling activities or lying about the amount you spend
- Neglecting work, school, family, or relationships due to gambling
- Feeling anxious or irritable when trying to reduce gambling
- Needing to gamble with larger amounts to achieve the same excitement
- Borrowing money or going into debt to fund gambling
- Being unable to stop or control your gambling despite wanting to
- Using gambling to escape problems or negative emotions
- Friends or family expressing concern about your gambling habits
If you recognize any of these signs in yourself, seek help immediately.
Self-Help Tools
Most reputable online casinos offer tools to help you maintain control:
- Deposit Limits: Set daily, weekly, or monthly limits on how much you can deposit into your account
- Loss Limits: Define a maximum amount of money you are willing to lose during a set period
- Reality Checks: Request regular reminders showing how long you have been playing and how much you have wagered
- Time-Out/Cool-Off Period: Temporarily suspend your account for a period you choose (typically 24 hours to several weeks)
- Self-Exclusion: Permanently close your account to prevent future access
Use these tools proactively to maintain healthy gambling habits.
Support Organizations
If you or someone you know is struggling with gambling, help is available:
New Zealand Resources
-
Problem Gambling Foundation (NZ): Free and confidential support
Phone: 0800 664 262 | Website: www.pgf.nz -
Gambling Helpline (NZ): 24/7 counselling service
Phone: 0800 654 655 | Text: 4934
International Resources
- GamCare (UK): www.gamcare.org.uk
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GamStop (UK): National self-exclusion scheme
www.gamstop.co.uk - Gambling Help Online (Australia): www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada): www.responsiblegambling.org
- National Council on Problem Gambling (USA): www.ncpgambling.org
Get Help Today
If gambling is becoming a problem in your life, reach out for help today. There is no shame in asking for support. Many people recover from problem gambling with professional assistance and support.
Contact the Problem Gambling Foundation (NZ) on 0800 664 262 or text the Gambling Helpline at 4934 now.
Remember: Help is available, and recovery is possible.